10
Clinical outcomes
We want to build on compassion in practice
to ensure
care, compassion, communication,
courage, commitment
and
competence
, and
enable nurses to live our
values
(
user focus,
excellence, learning, safety, responsiveness and
partnership
) as an Oxleas nurse. We understand
that we need to reflect on our relationships with
service users and patients so that we are able to
work with them to make care much more personal
and develop the best outcomes together. We also
want to ensure that we are promoting prevention,
wellbeing, physical and mental healthcare, looking
after people and communities. This will need
excellent nursing leaders at
all levels.
Within this work stream
our approach
will be to
ensure that nurses are able to support patients
and service users to achieve patient-focused
outcomes. We will ensure safety, quality and
reduce variation.
In order to do this we need to make sure that patients
get the right care in the right way and to ensure
that any variation in this care is reduced by working
productively. We need to increase efficiency, reduce
waste and optimise use of technology. We need to
ensure we have the staffing and skills right in every
team. We need to evaluate, reflect and learn from
how we are working.
When patients experience care that we are proud of
we all need to shout about it, and let people know
so that we recognise and model it. We need to share
our best practice through more scholarships, nursing
research and publications.
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